The Star FAQs
Q: How can I contact The Star?|
Of course you can. Simply go to the About Us tab on our website and choose the Contact Us option.
Q: What if I forget my password?
If you forget your password, please use the "Forgot Password?" link on the Login page.
Q: How do I change my password?
Login and proceed to "Change Password". You will be prompted for your current and your desired new password.
Q: Whom do I contact and what information do you need me to send when I discover that there is a problem with your Web site?
If you experience any problem navigating our site, please email us at email@example.com and describe … in as much detail as possible, including the steps you take leading up to it, … how often it occurs, and the exact text of any error message that you receive. The information you provide will help us to find a solution more quickly.
Q: What customer services are available?
You can contact virtually every department at our office through our website. Again, visit the About Us tab on the home page and choose the Contact Us option in the window that opens. Almost every department and contact information (including their personal cell phone number) can be found there.
Q: If I go on vacation and wish to temporarily suspend my newspaper, will my account be credited?